versaSRS HelpDesk

versaSRS HelpDesk
Description

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based)\; Fully email enabled\; Searchable Knowledge Database\; Full Management Assign Capabilities\; File Attachments\; Report Writing\; Fast Issue Logging\; Easy Re-Assignment to an Individual or Skill Group\; New Issue and Due Date Alerts\; Escalations\; Parent / Child Relationships\; Work Requests (Actions)\; Action Escalations\; Billing Module\; Asset Management\; Contacts Manager\; Automated email and Watcher Notifications\; Customizable Prioritisation of Issues\; Comprehensive Audit Trail and History\; Comprehensive Templating capabilities\; Scheduler\; Event Manager\; Customizable System Labeling\; Customizable Look-up-lists\; Customizable Forms Creation\; and much much more...

Published By:VersaDev

License Type:Shareware

Date Added:23 January, 2011

Version:3.2.3

Price:$495.00

Downloads:3

Size:7.3 MB

Platform: 9x/NT/2000/ME/XP

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